Illustration step 1

1. Create your user account

Your user account consists of a username and a password and allows you to access the University web services, campus computers and library databases.

Please note that you can create your user account two weeks before the semester starts.

Use verification method

In order to create your user account you need to verify your identity. You can choose between the verification methods (, Edu-id or e-mail.

Choose verification method (

If you applied for your programme or course via "" ( you can create your user account using this method. You verify your identity using your personal ID number and the password you used when registering at

Create your user account with your login from (choose "")



Edu-id allows you to verify your identity using your mobile phone or a verification code sent to the address where you are registered. This method requires you to have a Swedish personal ID number. Edu-id is a national service that ensures your identity in a similar way to Bank-id. 

Create your user account with Edu-id (choose "Edu-id")



If you want to verify your identity via e-mail you fill in your personal ID number and then you will get a weblink sent to your e-mail address. Follow the link in order to choose a password for your user account.

Create your user account via e-mail

If you have problems with the user account

  • Wait 15 minutes before you try to login.
  • In order to change your password, go to Password for more information
  • Problems with your user account? Contact IT support.

IT Support


Phone: 026-64 88 80

Published by: Lisa Olsson Page responsible: Satu Moberg Updated: 2022-06-28
Högskolan i Gävle
Box 801 76 GÄVLE
026-64 85 00 (växel)