User Account

Your user account consists of a username and a password and allows you to access the Student Portal, Blackboard, campus computers and library databases. The password for the user account must be changed once a year.

Collect your user account online

To collect your user account, you need to verify your identity. Yu can chose between three different methods: (, edu-id or via e-mail. (

If you applied to the University of Gävle via and have a verified account there, you can use this method to collect your user account.


For edu-id you need to have a Swedish personal ID number as well as a mobile phone number registered in your name.


If you chose the e-mail method you will be sent a link to the e-mail address that you have registered at Follow the link to set up your password.

Change your password

You need to change your password once a year. You can do this via the Student Portal.

Forgotten your password?

If you have forgotten your password you can chose a new one using the same verification method as you used when you collected your user account.

More information

Published by: Carl-Gunnar Mårtensson Page responsible: Fredrika Nordahl Westin Updated: 2018-09-06
Högskolan i Gävle
Box 801 76 GÄVLE
026-64 85 00 (växel)