The password linked to your user account must be changed once a year. You will receive a reminder e-mail 30 days, and then again, 7 days before the password change must occur. If you do not change your password in time, your account will be closed and you lose access to Canvas and other University web services.
If you need to change or have forgotten your password, there are three verification methods to chose from in order to set up a new one. These are the same methods you used to collect your user account: universityadmissions.se, Edu-id or e-mail.
Note that it may take up to 15 minutes before you have access to all systems with the new password.
If you are going to read data-oriented courses, you need to change your password via Antagning.se ot Edu-id to gain access to all the resources you need for your education.
If you have not been helped by the instructions above, you can contact the university's IT support by e-mail itsupport@hig.se
Always enter your username or personal ID number when contacting IT-support.
