- Högskolan i Gävle
- / Akademin för utbildning och ekonomi
- / Forskning vid akademin
- / Jonas Molin
- / Publikationer
Artiklar | Licentiatavhandling
Artiklar
Vetenskapliga artiklar, refereegranskade
Edström, A., Nylander, B., Molin, J., Ahmadi, Z. & Sörqvist, P. (2022). Where service recovery meets its paradox : Implications for avoiding overcompensation. Journal of service theory and practice, 32 (7), 1-13. 10.1108/JSTP-06-2021-0120
[Mer information]
Molin, J. & Åge, L. (2017). Business streamlining - an integrated model of service sourcing. Journal of business & industrial marketing, 32 (2), 194-205. 10.1108/JBIM-01-2015-0011
[Mer information]
Licentiatavhandling
Molin, J. (2014). Business Streamlining : Toward a Substantive Theory of the Streamlining of Outsourced Business Processes. Lic.-avh. , 2014. Stockholm: Stockholm School of Economics. 161 s.
Länk
[Mer information]
Publicerad av:
Camilla Haglund
Sidansvarig:
Camilla Niss
Sidan uppdaterades:
2022-04-01