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Wireless Network

For students, a wireless network, Eduroam, is available on the University's campus. The network also gives you access to networks at other universities and colleges that are connected to Eduroam.

The Eduroam Network

Eduroam (EDUcation ROAMing) gives you access to the internet on the University's campus and at other universities and colleges connected to Eduroam. Eduroam also works in some airports, railway stations and hotels. The name (SSID) of the wireless network is "eduroam".

Here you can find out where Eduroam is located External link.

How to connect to Eduroam

Choose your operating system

If you have problems connecting to Eduroam

Check that:

  • Your username is written in the form: username@hig.se (example: 25xzxz01@hig.se)
  • Your computer can connect to the 5 GHz frequency band
  • The network card is set to DHCP (obtain an IP address automatically) and any proxy settings should be removed.

IT Support Phone Hours

Monday–Friday: 8.00–15.00

+46 26 64 88 80 (number selection 1)

Telephone hours Monday–Friday 8.00–15.00
Troubleshooting and self-help: Serviceportal External link.

This page was last updated 2025-09-01