Printing and copying - Eduprint

To print, copy or scan, you need sufficient funds in your printing account. You can view the balance of your account in the print portal.

To top up your balance:

1. Log in to the print portal Papercut External link. using your user account.
2. Select “add credit” in the menu.
3. Select the desired sum and pay with your bank card.

You can also purchase prints at the reception or in the library.

Note: You cannot get back any unused balance, so do not purchase more prints than what you think you will need for your course. You can transfer your leftover balance to a friend via the transfers menu in the print portal.

‌Price per page (SEK). The price for printing and copying includes VAT and paper cost.

1. Check that you have sufficient funds in your printer account.
2. Send your print job to the printer queue.
   You can print from the University’s computers, remote desktop, your own device, or via email.
   You must use the printer queue named “eduprint-hig”, which is usually the default when you print from one of the University’s computers.
3. Go to any multifunction printer and log in with your user account.
   The first time you log in, you can connect your HiG card or other contactless card (e.g. bus card). Next time, just touch your card to the reader.
4. Print out.

With the Print release (“Släpp utskriftsjobb”) button, you can choose whether to print all documents, or just some.

The default printing option is black and white, double-sided A4 unless another option is selected. If you want to print in colour, single-sided or on A3 paper, select these in the printer properties menu before pressing print

Mobility Print is the University of Gävle's service for printing from your own laptop, tablet or smartphone while you are on the premises. Log in to the print portal External link. and follow the instruction under the heading “Mobility Print” in the left-hand menu (Mobility Print allows you to print in colour, single-sided or on A3).
NOTE: you must be connected to the Eduroam wireless network.

You can also print out via the Remote desktop.

You can send documents for printing as an email attachment to:
print.black@hig.onricoh.se for double-sided black and white printing, or
print.colour@hig.onricoh.se for double-sided colour printing.

You must send the email from your email address that is registered in Ladok.

Check that you have sufficient funds in your printing account.
Print portal External link..

You can only scan to your email address that is registered in Ladok, or to a cloud service. You cannot scan to a USB device.

It is not permitted to scan entire books. See the copying rules for universities External link..

How to scan:

1. Log in to a multifunction machine.
2. Place the document in the feeder with the text facing in the direction indicated on the machine. You can also open the lid of the multifunction machine and place the document directly on the glass. If your document is double-sided, remember to manually turn the paper within the time limit indicated on the display.
3. Select Scan.
4. Choose whether you want to scan to your email or to a cloud service.
5. Change the settings if necessary.
6. Press the Start Scan button.

Check that you have sufficient funds in your printing account.
Print portal External link..

It is not permitted to copy entire books. See the copying rules for universities External link..

How to copy:

1. Log in to a multifunction machine.
2. Place the document in the feeder with the text facing in the direction indicated on the machine. You can also open the lid of the multifunction machine and place the document directly on the glass if it is single-sided.
3. Select Device functions.
4. Select Copy.
5. Change the settings if necessary.
6. Press the Start button.

The university’s multifunction machines are able to print, copy and scan documents.

Multifunction machines are located on floors 1 and 2 in buildings 11, 31, 45 and 51; floor 1 in building 99, and floors 2 and 3 in the library. There are also machines outside the University’s computer rooms.

If you are neither a student or staff member at the university, you must first create an account in the print portal.

How to create an account

1. Go to the print portal, Papercut External link..
2. Select Register as a new user (Non-HiG user).
3. Fill in the required information.
4. Make a note of your username (starting with hig-public-xxxxx) and password.
5. You use your username and password to log in to the print portal and multifunction machines. Follow the instructions on this page to top up your balance, print and copy.