User account

Your user account consists of a username and a password and allows you to access Ladok, Canvas, campus computers and library databases. The password for the user account must be changed once a year.

Collect your user account online

To collect your user account, you need to verify your identity. You can chose between three different methods: (, Edu-id or via e-mail. If you have a temporary Swedish personal number you can only create your user account via e-mail.

The password must contain at least 8 characters and consist of at least one lower case letter, at least one upper case letter and at least one digit.
The password must not contain spaces, ", `, ' <, >, ½, å, ä or ö.

Please note that it may take up to 15 minutes before you have access to all systems.

Choose verification method


Edu-id allows you to verify your identity using your mobile phone or a verification code sent to the address where you are registered. This method requires you to have a Swedish personal ID number. Edu-id is a national service that ensures your identity in a similar way to Bank-id.

Create your user account with Edu-id External link. (choose "Edu-id") (

If you applied for your programme or course via "" ( you can create your user account using this method. You verify your identity using your personal ID number and the password you used when registering at

Create your user account with your login from External link. (choose "")

E-post (no access to Ladok)

If you choose this option, you will NOT be able to log in to Ladok via the University.

If you want to verify your identity via e-mail you fill in your personal ID number and then you will get a weblink sent to your e-mail address. Follow the link in order to choose a password for your user account.

Create your user account via e-mail External link.

Are you going to read data-oriented courses?

If you are going to read data-oriented courses, you need to create your user account via, Edu-id or personally in our IT support in building 22 to get the right level of authorization in the account. If you choose to collect the account in IT support, you need to have a valid ID with you.

If you read data-oriented courses remotely and cannot retrieve your user account via, Edu-id or by visiting the IT support in person.

Change your password

You need to change your password once a year.

Forgotten your password?

If you have forgotten your password you can chose a new one using the same verification method as you used when you collected your user account.

More information

IT support Phone Hours

Monday–Friday: 8.00–15.00

Troubleshooting and self-help: Serviceportal Länk till annan webbplats.
Visiting Hours: Monday‑friday 9.00‑15.00.

Want to change your password or have forgotten your contact details?
Here is more information on how to solve it.

This page was last updated 2024-04-23